If you have a problem or question not answered on this page, please contact us
Q: What type of Internet Connection do I need?
Poky streams videos at up to 128 Kbps. You will need a broadband connection (e.g. DSL or Cable) of at least 150 Kbps to run DivX. (Dial-up is not supported.)
If you’re not sure of the speed of your internet connection, you can test your connection speed at any of these sites:
* http://www.speedtest.net
* http://www.dslreports.com/stest
* http://us.mcafee.com/root/speedometer
Q: What software do I need on my computer?
To play Poky videos, you need to have DivX codec installed on your OS.
For Win98/Me – Download
For WinXP/Vista – Download
For MacOS X – Download
For MacOS – Download
However, you need DivX Web Player for your browser. You can get the DivX Web Player plug-in for your browser here:
Firefox and Internet Explorer web browsers are both supported for Windows 2000, XP, and Vista.
Firefox and Safari web browsers are both supported for Mac OS X 10.3+.
Other browsers and platforms are not officially supported.
Q: How do I share videos with a friend?
While watching a video, click the "Share" button beside the DivX Web Player, and select one from the social bookmarks.
Q: Can I post any of Poky videos on my blog?
Yes, all Poky videos are free to share. Click the "Embed" button beside DivX Web Player, and copy the code provided.
Q: How do I add Poky Productions to my RSS aggregator (news reader)?
Click on the "Subscribe" from the top menu.
Once you’ve created a feed URL it’s a simple matter of subscribing in your favorite aggregator (for example, My.Yahoo!, live.com, Bloglines, NetNewsWire, etc.).
Q: Can I delete my comments?
No, once comment is posted you cannot edit or delete it.